Processes that Make a Workplace Work
Great offices don’t just happen. They are designed and created!
What makes them a terrific place to work? Sure, it takes great people, but the biggest contributing factor is a great manager. Hint hint – that’s where you come in.
Professional email practices
TWO key FACTORS
(SYSTEMS & PEOPLE)
that produce a RESULT (TASKS)
Look at it this way —
People: WHO does it
YOU can design them and make it a great place to work (GPTW)
|GREAT OFFICES HAVE THESE TEN SYSTEMS|
|JOB DESCRIPTIONS||Clear job description development and tracking|
|TRAINING & DEVELOPMENT||Ongoing employee training & development|
|RECOGNITION||Employee-involved recognition programs|
|GOALS||Goal-setting at the employee level and upward|
|PRODUCTIVITY SYSTEMS||Simple, clear systems for tracking and posting productivity|
|COMMUNITY INVOLVEMENT||Community involvement activities|
|HIRING||Ruthless hiring practices|
|COMMUNICATION PLANS||Formal & informal communication plans|
|SOCIAL||Social interactions that get the mind off work|
A SYSTEM suggests the following
A procedural, documented process that has steps. These steps are repeatable and measurable. By designing it the way you want it to look, the outcome becomespredictable. By making something predictable, it has less error.See the method to the madness?
Well, no need to have analysis paralysis.
To start, do NOT overdo it. Start simple and build and adjust.
Each system above has (or will have soon) a sequential link to more information – great ideas and “best of”s for that system.
The PEOPLE factor is
Whatever your product or service is, your business is about people.
You may have the best tools, resources, mechanisms, equipment. You can throw all the money you want into investing in new technology.
NONE OF IT WILL WORK … unless you have the people properly trained and aligned.
A good analogy
Well-composed music, perfect arrangements, world-class instruments.
How predictable will the quality of the sound be?
Errors are careless and avoidable.
Lack of commitment causes low morale.
Little creativity in implementing improvements.
Not everyone’s heart is in it.
When the orchestra IS aligned, tuned up, and listening to and interacting with each other, the concert hall sings with attuned vibrations. The result is a swollen wave of intense collusion. Beautiful.
Get your team singing.
Use the systems listed above to start your journey to a harmonized team. Consider each one. Weigh where you are and what you need. Then use the balanced symphony approach (people and systems) to begin your job as their maestro.