In the management world of senior care, we have promised a quality experience for our seniors as they age. Delivering care on a large scale is a daunting leadership challenge.
Can we pay enough to make employees care who don’t? Probably not.
Can leadership make decisions that inadvertently cause caring employees to start caring less? Probably so.
Will our clients notice? Without question.
In this discussion explore the leadership approaches that build a profitable culture of carefulness.